Warranty

FOREVER GOLD WARRANTY: We want you to feel confident with your CARIS purchase! That's why we offer a lifetime color warranty from the date of purchase. We are so confident in the durability of our gold plating that if your jewelry loses its color at any time, we'll replace it for you!

MANUFACTURERS WARRANTY: If any items break due to manufacturing defects or other causes not associated with normal wear and tear, we will replace them if we are contacted within 1 year or the date of delivery. 

Exclusions: The warranties do not cover lost items, scratches, damage from normal wear and tear (such as broken chains or chipped rings), misuse, improper storage, or any modifications made by third parties.

Eligibility: This warranty applies only to purchases made on www.carisjewelry.com. If your jewelry was purchased from another retailer or platform, it is not covered under our warranty. 

Email us at hello@carisjewelry.com with a picture of your defective piece to start a claim on your warranty.